Terms & Conditions – Crystona Hotels & Resorts
Effective Date: August 5, 2024
Welcome to www.crystonahotels.com (“Website”) owned by Crystona Hospitality. By accessing or using this Website, you agree to be bound by the following Terms and Conditions. If you disagree with any part of these terms, please do not use our Website.
1. Booking & Payment
- All bookings made through the Website are subject to availability and confirmation.
- Full or partial advance payment may be required to secure your reservation.
- Accepted payment methods: Credit/Debit Cards, UPI, Net Banking, Razorpay, and Stripe.
- Rates may vary during peak seasons or promotional events.
2. Check-In / Check-Out
- Standard check-in time is 1:00 PM and check-out is 11:00 AM.
- Early check-in or late check-out is subject to availability and may incur additional charges.
3. Cancellations
- Cancellation policies are mentioned on individual room or retreat pages.
- Refunds (if applicable) will be processed as per the Refund Policy mentioned below.
4. Guest Conduct
- Guests are expected to respect the property, staff, and other guests.
- Illegal activities, smoking in non-smoking areas, and damage to property may lead to eviction without refund.
5. Intellectual Property
- All content on the Website, including images, text, logos, and design elements, are property of Crystona Hospitality unless otherwise stated.
6. Liability Disclaimer
- Crystona Hotels is not responsible for any personal loss, injury, or theft during your stay.
- We strive to maintain up-to-date and accurate content but do not warrant the accuracy of the Website’s information.
7. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time without prior notice.
For any questions, please contact:
📧 info@crystonahotels.com | 📞 +91 97608 35757